Your wellbeing is our responsibility

On Winnings Responsible Play Our commitment

Betting is for fun, not stress. Winnings always wants you to stay healthy and happy. Play responsibly and protect yourself and your family.

18+ Adults only Set Limits Features 24/7 Support Self-Exclusion Options

Our responsible gaming tools

Winnings offers these features to help keep you safe

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it can be easily managed from your account settings.

Session Time Limit

Set a maximum duration for each betting session yourself. Once the time is up, you'll automatically receive an alert.

Break Options

Temporarily suspend your account for a set period. Cooling-off periods can be set from 1 day up to 6 months.

Permanent Self-Exclusion

Permanent account closure is available if needed. Once activated, the account cannot be reopened before the designated period has ended.

View Spending History

View your full betting and deposit history at any time. Easily track and analyze your spending patterns.

Family Protection

PIN protection and device lock to prevent underage access — keeping the whole family safe.

What Is Responsible Play and Why It Matters

Responsible gaming means treating betting as a form of entertainment — not a source of income or a way to solve problems. At Winnings, we believe the experience is far more enjoyable when every player knows their limits and bets with awareness.

Online betting is growing rapidly in Bangladesh — but for some, it can lead to a loss of control. Winnings wants every user to stay healthy and happy, which is why responsible play is at the heart of our platform.

Keep in mind: Betting is entertainment, not an investment. Never bet more than you can afford to lose. Responsible gaming keeps your life in balance.

The golden rules of responsible betting

For responsible play on Winnings, we recommend a few simple but effective guidelines — shaped by the experiences of thousands of players:

  • Set a Budget First: Decide in advance how much BDT you will spend on betting each week or month — and stick to that limit.
  • Don't chase losses: Chasing a loss by placing even bigger bets is dangerous. This is known as "chasing losses" and is one of the leading causes of problem gambling.
  • Set a time limit: Decide in advance how much time you'll spend betting each day. You can use an alarm or timer to help.
  • Don't bet under the influence: Avoid betting while under the influence of alcohol or any substance. Make decisions with a clear head.
  • Keep your emotions in check: Avoid making betting decisions when you are angry, frustrated, or emotionally charged.
  • Be Honest with Family and Friends: Hiding your betting only makes things worse. Talk openly with the people closest to you.
  • Take regular breaks: Take breaks instead of betting continuously. Spend time on other hobbies and activities.

Recognise the Signs of Betting Addiction

People often don't realize they're gradually developing a problem. Winnings encourages you to monitor your own behavior. Watch out for these warning signs:

  • You have tried to stop betting but keep failing.
  • Placing more bets to try to win back what you've lost.
  • Lying to family or friends about your betting.
  • Skipping work, family time, or studies to bet.
  • Feeling restless or irritable when you're not betting.
  • Betting with borrowed money or draining your savings.
  • You feel guilty or ashamed about betting, but you can't stop.

If you recognize three or more of the signs above in yourself, seek help right away. Reach out to Winnings' support team or activate self-exclusion from your account.

Minor Protection

Winnings strictly prohibits anyone under 18 from betting. Age is verified at registration and identity documents are checked during the KYC process.

If you are a parent or guardian and want to prevent minors from accessing the platform, take the following steps:

  • Keep your device protected with a password or PIN lock.
  • Enable biometric login on the Winnings app.
  • Keep devices with active account logins out of children's reach.
  • Use family filtering software.

How to set your limits

Setting limits on Winnings is straightforward. Log in to your account and go to the "Responsible Play" section, where you can configure the following limits yourself:

  • Daily Deposit Limit: The maximum amount you can deposit in a single day.
  • Weekly Betting Limit: Total amount wagered in a week.
  • Monthly loss limit: The maximum amount you can lose in a single month.
  • Session Time Limit: How long you can bet in a single session.

Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period — this is intentional, so you have time to think it through.

Where to Get Help

A betting problem is nothing to hide — it's a health issue, and with the right help, recovery is possible. Winnings is always here for you. Our support team is ready to assist with anything related to responsible gaming.

For professional support, reach out to a mental health specialist, counsellor, or social support centre. Talk to family and friends — remember, asking for help isn't weakness, it's courage.

Quick Limit Tools

You'll find these tools in your account settings

Deposit Limits

Set your own daily, weekly, or monthly deposit caps.

Time Limits

Set a daily limit on how long you spend betting.

Cooling-Off

Take a break anytime, from 1 day up to 6 months.

Self-Exclusion

The option to permanently close your account.

Check Yourself

Have any of these happened to you in the last 4 weeks?

1.Have you spent more than your budget?

2.Have you bet more to chase your losses?

3.Has betting caused conflict with your family?

4.Feeling restless without betting?

5.Have you been betting with borrowed money?

If more than two of your answers are "Yes", please contact our support.

Need help?
Email us

Support@winnings.click — you'll hear back within 24 hours.

Live Chat

Visit the Help Center to start a live chat.

Visit Help Centre

How to Activate Self-Exclusion

You can temporarily or permanently close your account in just a few steps.

1
Log in to your account

Log in to your Winnings account and open the profile menu.

2
Go to the "Responsible Gaming" section

From the settings menu, select the "Responsible Gaming" option.

3
Choose a Duration

Select your preferred time period for a cooling-off or self-exclusion.

4
Confirm

Confirm with an OTP or password. It takes effect immediately.

You can also reach us directly through support — we're here to help you every step of the way.

Monthly loss limit example
Used৳2,400 / ৳5,000

You've used 48% of your monthly limit.


Weekly Session Time
Used3.5 hrs / 7 hrs

Half of your weekly limit has been used.

Safe Betting

Every session you play is protected and monitored.

Automatic Alerts

You'll receive a notification as you approach your limit.

Frequently Asked Questions

Yes, limits can be changed at any time. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period. This is intentional — to prevent impulsive decisions.

No, activating self-exclusion keeps your account balance completely safe. Withdrawals will be arranged once the exclusion period ends or through our support team.

Cooling-off is a temporary break — ranging from 1 day to 6 months. Your account reactivates automatically once the period ends. Self-exclusion, on the other hand, is long-term (minimum 6 months, up to permanent) and requires you to contact support to reactivate after the period ends.

Yes, family members can contact our support team. We will provide the necessary assistance with full confidentiality and, where needed, arrange for limits to be placed on the relevant account.

Yes, the World Health Organization (WHO) recognises gambling addiction as a mental health condition. It is not a sign of weak willpower — it results from changes in the brain's reward system. With the right help and support, recovery is possible.

Winnings enforces strict age verification at registration. National ID or passport checks are carried out during the KYC process. Accounts are also protected with biometric lock and PIN security. If any suspicion arises, the account is temporarily suspended pending investigation.
Responsible Betting

Enjoy responsibly,
WinningsJoin

Betting at Winnings is about more than winning — it's a safe, responsible, and enjoyable experience. Join today and make use of our full suite of responsible gaming tools.

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